Why does my Globe or TM SIM registration keep failing?

Your Globe or TM SIM registration may fail due to poor selfie quality, incorrect ID details, weak internet connection, or expired OTP. Ensure all inputs are correct and try again.

How do I fix selfie upload errors during Globe/TM registration?

Take your selfie in a well-lit area with a clear camera. Avoid hats, masks, or blurry photos. Ensure your face matches the ID you submitted.

What should I do if I don’t receive the OTP?

Check your signal strength, wait a few minutes, and request a new OTP. If still not received, restart your phone or try a different number for registration.

Can incorrect ID details cause Globe/TM SIM registration to fail?

Yes. Entering mismatched or invalid ID details will cause your registration to fail. Always use a valid government-issued ID and make sure the details match exactly.

What if Globe/TM SIM registration keeps failing even after retries?

If errors persist, clear the app cache, update the GlobeOne app, or use the official SIM registration portal. If still unresolved, contact Globe/TM customer support.

Fix Globe & TM Registration Errors (Registration & Selfie Problem)

Why do many people have trouble registering their Fix Globe and TM with selfie verification and how can you easily fix it? Many struggle with Globe and TM SIM registration due to poor lighting or camera quality for selfies.

Take your selfie in a bright region with a good camera. Follow the instructions carefully and if it still does not work clear the app’s cache or contact customer support for help.

Errors and Solutions:

OTP Not Received – Weak signal → Move to stronger coverage
OTP Expired – Valid 5 min → Request new OTP
Upload Failed – File too big → Compress under 2MB
Blurry Selfie – Poor lighting → Retake clear photo
Incomplete Form – Fields blank → Fill all required (*)
Incorrect Info – Typos/mismatch → Verify before submit

Selfie Upload Problem

You may experience difficulties uploading your selfie during SIM registration because the image size cannot outdo 2MB. To resolve this issue:

Camera Settings:
Before capturing your selfie modify your phone camera settings to take photos at a lower resolution.
Screenshot Method:
If you are uploading your picture take a screenshot of the captured image, which will help reduce the file size.
Image Compression:
If you still experience problems uploading the image, use an image compressor like ImageCompressor.
Supported Formats:
Your photo should be in PNG, JPG, PDF, or HEIC format. You can convert it using any online converter.

Fix Globe and TM Registration Errors (Selfie Problem, Registration Failed):

Incorrect Information:

Guarantee that all your details are filled in accurately such as your mobile number the OTP code received during registration your name, and your ID card number. Verify for any spelling errors as incorrect information can lead to registration failure during the Globe or TM SIM registration process. sim registration failed globe.

Moreover, upload a clear photo of your valid ID card driver’s authorization or any other approved recognition. The size of this image should also be under 2MB you can use the same compression methods mentioned previously.

Signal and Downtime Issues:

Registration failures may also rise due to weak signal strength a poor internet connection or service downtime. If you face this issue frequently wait and try again later when the service and internet are stable. If you are in a region with a low signal attempt enrollment from a location with a stronger signal.

How to fix Globe, TM, and TNT sim registration errors:

To fix Globe TM and TNT SIM registration errors make sure all your personal information is entered correctly and matches your ID card. Upload clear photos of your ID card and selfie. A stable internet connection is important for registration. If you see any errors wait a few minutes and try again. If the problem continues contact customer support.

To report a question dial 211 from your Globe mobile 808 from TM or (02) 7730-1000 from a landline all for free. tm sim card registration failed.

Check Network – Ensure Network 4G/5G signal for faster OTP.
Resend OTP – Request again if delayed or expired OTP.
Clear Cache/Data – Refresh phone browser or app storage.
Verify Details – Name, ID, and birthday must match with your records.
Upload Valid ID – Use government-issued, clear, readable Like Passport ID.
Retake Selfie – Bright light, no use filters, steady camera.
Compress File – Keep ID/selfie under 2MB in JPG/PNG Image.
Update App/Browser – Use the latest GlobeOne or TNT app.
Try Different Device – Register via another phone, tab or PC.
Wait & Retry – If system is down or overloaded should wait.

Helpful Tools & Hotlines

Service	Details
GlobeOne App	Check registration status, manage SIM and promos
GCash App	Will notify if SIM is not yet registered
TM / Globe Hotline	Dial 211 (Globe), 808 (Postpaid), or use app chat support
Globe SIM Reg Website	https://new.globe.com.ph/simreg
Nearest Globe Store	For lost SIM, failed registration, or physical assistance

Frequently Asked Questions

If your information is accurate but registration still fails it might be due to network issues or temporary system problems.

If your ID documents are refused it could be because of poor image quality or missing information.

During Globe and TM SIM registration issues can occur from selfie upload problems, incorrect personal details, or internet and time off issues.

Yes, you can register multiple SIM cards under the same name.

If you experience a system defect try recommencing the registration process. Reach out to consumer support for feedback.

To fix Globe and TM registration mistakes guarantee you are using the correct details and upload a clear picture that is no larger than 2MB.